Healthcare

HealthFirst Hospitals: Unified GST Compliance Across 3 Facilities and 200 Doctors

HealthFirst Hospital Group

450-employee multi-specialty hospital group ยท Hyderabad, Telangana

99.8%

GST Accuracy

23 โ†’ 0

TDS Errors/Quarter

12d โ†’ 3d

Monthly Compliance

The Challenge

HealthFirst operates 3 multi-speciality hospitals with complex revenue streams including OPD consultation, pharmacy sales, diagnostics, and room charges. Healthcare has mixed GST applicability โ€” some services exempt, some taxable โ€” creating compliance complexity.

The Solution

TaxEasyy mapped all 47 revenue streams to correct GST treatment, implemented SAC code classification, and set up automated monthly compliance. Created a custom exemption tracking system for healthcare-specific exemptions.

The Healthcare GST Complexity

Healthcare in India has one of the most complex GST structures. Medical services are largely exempt, but:

  • Pharmacy sales: taxable at 12% (medicines) or 18% (OTC products)
  • Diagnostics: 12% GST
  • Room charges: exempt (if it's a hospital room)
  • Cafeteria/food services: 5% GST
  • Equipment rental: 18% GST
  • Doctor consultation fees: exempt

With 47 different revenue streams across 3 hospitals and 200+ visiting doctors, getting the classification right was a significant compliance challenge.

Our Solution

TaxEasyy's healthcare compliance team spent 2 weeks conducting a complete revenue stream audit, mapping each line item to the correct HSN/SAC code and GST rate. We then built custom rules into their accounting system to auto-classify transactions.

โ€œHealthcare GST is notoriously complex. TaxEasyy's team understood every nuance โ€” from composite supply rules to the exemptions on medical services. We haven't had a single GST notice in 14 months.โ€

Dr. Ravi Shankar

CFO, HealthFirst Hospital Group

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HealthFirst Hospitals: Unified GST Compliance Across 3 Facilities and 200 Doctors | WeSaveTax